Ask about your clusters where your team already talks.

The Ankra AI agent in Slack. Mention it under an alert and it reads the thread, looks at the cluster and answers, with your own Ankra permissions.

Adding it takes an Ankra organisation admin, so Ankra asks you to sign in first. No account yet? Start free, then come back here.

What it does

The answer, in the thread that asked

When something breaks, the context is in a Slack thread and the answer is in a console nobody has open. Ankra brings the answer to the thread.

Ask where the problem is being discussed

Mention @Ankra under an alert, or message it directly. It reads that thread, looks at the cluster and answers there: why a pod is crashing, what changed in a stack, whether an addon is healthy.

Alerts your team can act on

Send cluster alerts to a channel you choose. Each one carries buttons to acknowledge or snooze it, and a decided alert is replaced by its outcome.

Nothing changes without a yes

A workspace starts in Ask mode, where Ankra explains and recommends but does not change your infrastructure. In Agent mode a change that needs confirmation arrives as a card, and only the person who asked can confirm it.

Your permissions, your name

Each person connects their own Ankra account. Everything Ankra does for them runs with their role and is recorded under their name in your organisation's audit log.

Getting started

Three steps

The install starts in Ankra, because that is what tells Ankra which organisation's clusters the workspace may see.

Step 1

An organisation admin adds the app

Sign in to Ankra as an organisation admin and press Add to Slack, here or under AI, Settings, Connections. Slack asks you to approve the app for your workspace and sends you back to Ankra, which confirms the workspace is connected.

Step 2

Each person connects their account

The first time someone runs /ankra or mentions @Ankra, it replies to them alone with a button to connect. They sign in to Ankra, confirm the Slack user and workspace shown, and are done.

Step 3

Ask

Invite @Ankra to a channel and mention it, or send it a direct message. Reply in the same thread to follow up. /ankra help shows what it can do.

One Slack workspace connects to one Ankra organisation. The install link lasts 10 minutes. If it runs out, press Add to Slack again.

Permissions

What the app can see, and why

It asks Slack for these permissions and no others. It does not ask for email addresses, files, or anyone's direct messages with other people.

Slack permissionWhat Ankra uses it for
app_mentions:readKnowing that someone mentioned @Ankra in a channel.
assistant:writeShowing a status while it works, and offering starter questions in Slack's agent view.
channels:history, groups:historyReading the thread it was mentioned in, and following replies in threads it is already part of, in public and private channels it has been added to.
channels:read, groups:readListing channels when an admin picks where alerts go. Names only, no messages.
chat:writePosting its answers, cards and notifications.
chat:write.publicDelivering an alert to a public channel an admin chose, without being invited first.
commandsThe /ankra command.
im:historyReceiving the direct messages you send it.
im:writeOpening a direct message to tell you a task you started has finished.
users:readShowing your Slack name on the page where you confirm the account link.

Ankra does not use your conversations to train models, and does not let its AI providers train theirs on them. How we handle personal data is in ourprivacy policy, and the providers behind the platform are on the trust page.

Questions

Before you add it

Do I need an Ankra account?

Yes. The app is a way to reach Ankra from Slack, so it needs an Ankra organisation to connect to and an organisation admin to add it. You can start free.

What does it cost?

Nothing extra. The Slack app is part of the Ankra platform on every plan, including the free one with 30 vCPU included.

Which Slack plans does it work on?

Talking to Ankra in Slack's agent view needs a paid Slack plan. Mentions in channels, the /ankra command, alerts and approvals work on every Slack plan, including free.

Can I trust the answers?

Answers are written by large language models and can be wrong, so check them before you act. In Ask mode Ankra does not change your infrastructure, and in Agent mode a change that needs confirmation waits for yours.

What does it read in my channels?

The messages that mention it, the direct messages you send it, and replies in threads it is already part of. The first time it is mentioned inside a thread it reads up to 50 of that thread's replies once, and keeps them with the conversation in your Ankra organisation. Every other channel message is dropped as it arrives and never stored.

How do I remove it?

Uninstall the app from Slack, or press Disconnect on the workspace in Ankra. Either one removes every account link in that workspace and revokes the access issued for them. For yourself only, run /ankra logout.

Something else? See support, or read theprivacy policy andterms of service.

Slack is a trademark of Slack Technologies, LLC.

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